Sales Policy (SEO Optimized)
Effective Date: January 14, 2025
Contact Information:
Street: 15 S Henry St Pearl River, New York (NY), 10965
Phone: (206) 517-7874
Email: info@smartvip.click
Website: smartvip.click
1. Introduction
At SmartVIP, we are committed to offering our customers high-quality products and a seamless shopping experience. This Sales Policy outlines our sales process, payment procedures, order fulfillment, and customer rights regarding purchasing goods from our website. We strive to ensure that all orders are processed accurately and efficiently.
2. Order Placement
When you place an order on smartvip.click, you are submitting an offer to purchase the products listed in your cart. Orders are subject to acceptance and availability. By placing an order, you agree to the terms of this Sales Policy and authorize us to charge the payment method provided.
We strive to provide up-to-date information regarding product availability, but in rare cases, inventory may be out of stock. If that occurs, you will be notified promptly, and we will either offer a refund or an alternative product.
3. Pricing and Payment
Prices displayed on our website are in USD and may vary based on the product and promotions available at the time. Prices are subject to change without notice. Shipping and handling charges will be added to your order total based on your selected shipping method.
We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and other payment systems as listed on the checkout page. All payments are processed securely through encrypted payment gateways. We will not charge your card until your order has been confirmed.
4. Sales Tax
Sales tax will be added to the total purchase price for orders shipping within New York State (NY) in accordance with state tax regulations. If your order is shipped outside New York, sales tax will not be charged.
5. Order Confirmation and Shipping
After placing an order, you will receive an order confirmation email with the details of your purchase. Please review the details for accuracy. Once your order is shipped, a tracking number will be provided, allowing you to track your package until delivery.
SmartVIP uses trusted courier services to ensure prompt delivery. Delivery times may vary based on the shipping method chosen at checkout and your location.
6. Shipping and Delivery
We offer various shipping options for customers within the United States and internationally. Shipping fees are calculated at checkout and depend on the size and weight of the order, as well as the shipping destination.
Standard Delivery Times:
- Domestic orders (within the U.S.): 5-7 business days
- International orders: 10-14 business days
Please note that delivery times are estimates and may vary due to factors such as weather conditions, customs delays, or courier issues.
7. Cancellations and Changes
If you need to cancel or modify your order after it has been placed, please contact our customer service team as soon as possible at info@smartvip.click. We will do our best to accommodate changes or cancellations, but please note that orders may be processed and shipped quickly, making changes difficult after confirmation.
8. Refund and Returns
If you are not satisfied with your purchase, please refer to our Refund and Returns Policy, which provides detailed instructions on how to return items and request a refund. Please note that returns are accepted only within a specified time frame from the date of purchase.
9. Customer Support
For any inquiries regarding your order or if you need assistance, please contact our customer support team at info@smartvip.click. Our team is available to assist you with order status, returns, product information, and any other questions you may have.
10. Liability Limitations
While we strive to provide accurate product descriptions and maintain the integrity of our inventory, SmartVIP is not liable for any damages or losses incurred due to delays, errors, or inaccuracies in the order processing or shipping.